CORONAVIRUS: Stay Alert to Stay Safe. If you have a high temperature, new continuous cough or have lost or noticed a change to your smell & taste - stay at home! Introducing our NEW eConsult service… Click here https://florey.accurx.com/p/L85056 to answer some simple questions to help us answer you quicker! Practice staff have been working tirelessly since Christmas, without a break, to organise and support the Covid Vaccination Programme. This is in addition to operating a full Covid secure general practice and treating patients affected by Covid. We ask our patients to support this effort by doing your part in the following ways: You will receive a text message from us (can someone take a screenshot and share please) inviting you for your second vaccination. If you ignore this it prevents others from taking the space. Please DO the following: • Prioritise this appointment by postponing other arrangements • Respond to us as soon as possible (within 8 hours) • Accept the appointment and attend it. If you do not that dose may be wasted, whereas others can have it • If you have an appointment in a mass vaccination centre planned then please DECLINE our invitation so it can be reissued. • If you struggle with a link then please ASK a friend or relative and if that is not possible then call our reception team. • Please remember that if you are under 50 and awaiting your first vaccination or had your first vaccination at Taunton Racecourse or Shepton Mallet please DO NOT call us. Please contact the national booking system online or by calling 119 Failure to do this adds a huge administration burden to us as we will need to try and reach you by telephone. This is not always possible and you may need to arrange the second vaccine yourself. Currently the nearest centre with vaccine available is Exeter. Thank you for your support

Patient Participation Group

Help us make the surgery better

Patient Participation Groups play an important role in the future of healthcare and we value your opinion. By becoming a member of the North Petherton Surgery PPG you can:

  • Help provide patient perspective
  • Promote health matters
  • Improve communications
  • Influence the development of services

History of the group

The North Petherton Surgery Patient Participation Group (PPG) was formed in October 2011. The PPG play an important role in helping to shape the services and facilities available at the practice. The patient group is independent of the surgery but works closely with the Practice Manager and GP’s to help build an understanding of the patient’s perspective.

We are keen to hear your views on any aspects of your experience of the surgery. There are suggestion cards in the waiting room for patients to give feedback and ideas and all comments are shared with us.

Please post them in the script postbox by the front door. You can contact us this way or alternatively please contact Dee Campbell at the Surgery on 01278 662223 or deanna.campbell1@nhs.net

Virtual Group

If you are interested in providing the surgery with feedback and ideas to help us improve our services you would be welcome to join our online patient group. This forum will run alongside our Patient Participation Group (PPG). The virtual group is a great opportunity for those who cannot commit to attendance at meetings, to let us know their thoughts in a user friendly way and at a convenient time.

If you would like to register for this service, please email deanna.campbell1@nhs.net

Download the latest report here

Download